Effected on: 2022-9-9

lookcam is committed to protecting your personal privacy. This Mobile Privacy Policy (hereinafter referred to as the "policy") expounds how we process personal information and protect information privacy during your use of the following services, products and related mobile applications (collectively referred to as the "products").

lookcam Mobile Applications

When you are interacting with our products, please read this Privacy Policy carefully and understand the purposes and security measures for which we collect and process your personal data, including how we use, store, share and transfer personal data. In this policy, you may exercise your privacy rights, access rights, deletion rights, etc. to your personal data through our instructions

When we have your consent to this Privacy Policy, or when you start or continue to use our products or services in an appropriate manner, and do not contact us to express a contrary opinion by appropriate approaches, it will be deemed as that you fully understand and agree to this policy. If you have any questions, comments, suggestions or complaints during reading this policy, please contact us at:

Customer service: 75246842@qq.com

Privacy office: 75246842@qq.com

Definitions

In this policy,

Personal information: the information recorded electronically or in other methods that is capable of being used alone or in conjunction with other information for identifying an individual or reflecting the activities of a particular individual.

Personal sensitive data: it includes personal biometric data, communication records and content, health information, transactional information, and precise location information. When we provide you certain products or services involving the collection of personal sensitive data, we will seek your consent by showing notable and clear notice before collecting personal sensitive data about you.

Intelligent device: it refers to the non-standard computing devices with a human-machine interface and can transmit information through the wireless network that are produced or manufactured by hardware manufacturers, including intelligent home appliances, intelligent wearable devices, intelligent air purifying equipment, etc.

What personal information we collect

In order to provide our services to you, we will request you to provide personal information essential for such services. If you decline, we may not be able to provide you with our products or services.

1. Information you voluntarily provide to us

Account or profile information: When you register an account on us, we may collect your name and contact information, such as your email address, phone number, username, and login credentials. When you are interacting with our products, we may further collect information such as nicknames, portrait, country codes, language preferences or time zone from your account.

If you authorize a third party account to log in, we will obtain your shared account information (such as portrait, nickname, region, gender, etc.)

from the third party and bind it to your Doodle account for quick login, and we will use your personal information, in the premise of compliance with relevant regulations, in accordance with our agreement with the third party and the terms of privacy policy that the third party publishes regarding the sharing of personal information.

Feedback: When you use the feedback and suggestion functions in our products, we collect your email address, phone number and feedback content to deal with your questions and device failures in a timely manner.

2. Information we collect automatically

Device information: When you are interacting with our products, we will automatically collect device information, such as the device MAC address, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information.

Usage information: When you are interacting with our site and services, we will automatically collect, access, click, download, send and receive messages, and other usage information related to using our site and services

Log information: When you are using our applications, system information and exception logs may be uploaded, including your IP address, system language, operating system version, date or time of access, etc.

Please note that device information and service log information alone are not adequate to identify the information of a specific natural person. If we combine such non-personal information with other information to identify a specific natural person or use it in combination with personal information, such non-personal information will be deemed as personal information during the period of using, and unless we obtain your authorization or otherwise regulated by laws or regulations, we will anonymize and de-identify such information.

Location information: When you enable the location function of your mobile device through system authorization and use location-based services, we will collect and use your location information to facilitate your using of lookcam applications to set up network with your intelligent device. When you are using our specific products or services, we may also collect your real-time precise or non-precise location information. Based on your consent, when you enable the geo-fencing function on the applications, the applications will generate location information about you and share it with Google Maps services. You can stop our collection of your location information by disabling location services in your mobile device system

3. Related information about intelligent devices

Basic information about intelligent devices: When you are using an intelligent device connected to our products or services, we may collect basic information of the intelligent deviced, such as device name, device ID, online status, activation time, firmware version and upgrade information, etc.

Information reported by intelligent devices: Depending on the different intelligent devices you choose to connect to our products or services, we may collect information reported by your intelligent devices. For example, an intelligent scale or work-out tracker may report your height, weight, body fat content (BFM), body mass index (BMI) and skeletal muscle mass (SMM); an

intelligent camera may collect the images or videos it takes.

*Purposes and legal basis for processing personal information*

The purposes for us to process your information are as follows:

To provide you with services: We process your account and profile information, device information, usage information, location information and intelligent device-related information to provide the products and services you request. The legal basis for such processing is the performance of the contract between us in accordance with our Terms for Usage

To improve our services: We process your device information, usage information, location information, and intelligent device-related information to ensure the function and security of our products, to develop and improve our products and services, to analyze our operation efficiency, and to prevent tracking, fraud or misuse behaviors. The legal basis for such processing is the performance of the contract between us in accordance with our Terms for Usage.

Non-marketing communications: We process your personal information for the purpose of sending you important information related to changes of services, terms and conditions and policies, and/or other administrative information. Due to the importance of such information, you may not be able to reject such mailings. The legal basis for such processing is the performance of the contract between us in accordance with our Terms for Usage.

Marketing communications: We may process your personal information in order to provide you with marketing and promotional materials related to our products and services. In the above-mentioned circumstances, each email we send to you contains instructions that allow you to reject such emails. The legal basis for such processing is based on your consent. In addition, if you agree to participate in our lottery, contests or other promotions, we may use your personal information to administer such activities.

Personalized services: We may process your account and personal information, usage information, device information to design personalized products and provide you with tailor-made services (such as recommending and displaying product information and advertising appropriate for you), as well as inviting you to participate in user surveys on the use of products. The legal basis for such processing is based on your consent.

Compliance: We will process your personal information as we deem necessary or appropriate to: (a) comply with applicable laws and regulations; (b) comply with legal process; (c) respond to requests from public agencies and government authorities; (d) fulfill our terms and conditions; (e) protect our operations, business and systems; (f) protect our and/or users' rights, privacy, security or property, including yours; and (g) seek available remedies or limit the damages we may need to provide. security or property; and (g) seek available remedies or limit the damages we may be required to provide.

We may also collect and use your personal information by other means. When collecting, we will provide specific notice and obtain your consent as required by applicable laws. If there are any changes to the purposes of processing your personal information, we will notify you of such changes through email and/or prominent notice on our website and inform you of your choices regarding your personal information.

Who do we share your personal information with?

lookcam will only share your personal information in a manner that you are aware of. We may share your personal information with participants as follows:

Third party service providers who provide certain business-related services to us, such as web hosting, data analysis, payment and credit card processing, infrastructure supply, IT services, customer support services, email delivery services, and other similar services, in order to ensure that they are capable of providing services to us. Customers and other business partners who directly or indirectly provide you with intelligent devices and/or networks and systems that you use to access and use our websites and services.

Affiliates or other third parties in the events of restructuring, merger, sale, joint venture, assignment, transfer or other disposition of all or a portion of our business, assets or shares (including but not limited to any bankruptcy or similar proceeding situations as described above). In such cases, you will receive explicit notice via email and/or our website of ownership changes, new use-pattern of personal information and choices regarding personal information.

Where we deem it necessary or appropriate to: (a) comply with applicable laws and regulations; (b) comply with legal process; (c) respond to requests from public agencies and government authorities, including those outside the country/region of your residence; (d) fulfill our terms and conditions; (e) protect our operations, business and systems; (f) protect our and/or users' rights, privacy, security or property, including yours; and (g) seek available remedies or limit the damages we may need to provide. security or property; and (g) seek available remedies or limit the damages we may be required to provide. Company's subsidiaries or affiliates to conduct business activities on a regular basis. Third parties, other than those listed above, only with your consent. We may share necessary data with third parties through application program interfaces (APIs) and software development kits (SDKs). SDKs may vary from version to version, and it generally includes categories of third-party account login, sharing, third-party payment, map navigation, vendor push, and statistics, etc. We will conduct strict security tests on third parties and reach agreement on data protection measures with third parties. Please click here for details of the SDKs we have authorized to access. International Transfer of Collected Information To facilitate our operations, we may transfer, store and process your personal information in jurisdictions other than your resident country or region. These countries may have different information protection laws. In such cases, we will ensure adequate protection of your information by measures as follows: including but not limited to: agreements reached under the "EU Standard Contractual Clauses" as approved by Article 46 of the EU General Data Protection Regulation (GDPR). https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en. For more about our security measures, you can contact us directly through this policy.

Rights related to personal information

We respect your rights and we also hold your personal information. You may exercise any of the following rights by:

Contacting us via email for FAQ and feedback

Sending email to 75246842@qq.com

You can exercise your personal rights without any cost. In accordance with the requirements of local information protection laws, we will respond to your request within 15 business days if your account service is in mainland China, or within 30 days if your account service area is outside of mainland China.

If you decide to send us requests via email, please indicate what information you would like to change, whether you would like your personal information to be deleted from our database, or what restrictions you would like to place on our

use of your personal information. Please note that for security reasons, we may ask you to verify your identity before we can further process your request.

You may have the rights to:

Request access to your personal information we have processed;

Request us to correct the inaccurate or incomplete personal information about you;

Request to deleted your personal information Request to restrict our processing of some or all of your personal information temporarily or permanently

Request us to process your information based on your consent or the contract between us, and transfer personal information to you or to third parties when we process your information automatically;

Choose to object to or refuse our use of your personal information when we use your personal information based on your consent or our legitimate interests.

Security measures

We adopt commercially reasonable physical, administrative and technical security measures to maintain the integrity and security of your personal information. lookcam provides a variety of security measures to effectively ensure the information security of users and devices.

In terms of device access, we use Doodle’s proprietary algorithms to guarantee data isolation, access authentication and authorization requests.

In terms of data communication, the communication using secure algorithms and transmission encryption protocols as well as commercial grade information encryption transmission based on dynamic keys is supported.

In terms of data processing, strict data filtering and verification and a complete data auditing process are applied.

In terms of data storage, all confidential information of users are securely encrypted for storage.

In addition to the security guarantee on technical level mentioned above, Doodle also has formulated a series of security guarantee on the institutional and management and control level, such as fixed duty on fixed posts, holding security and privacy protection training courses, strengthening employees’ awareness of data protection, controlling access rights, and other measures, to prevent data loss, illegal data use, receipt of unauthorized access or leakage, tampering or destruction.

If for any reason you believe that your interactions with us are no longer secured (for instance, you believe that the security of your account has been compromised), please email to 75246842@qq.com and let us know immediately.

If a security incident occurs and affects the security of your personal information, we will notify you immediately via your reserved email address, phone number, and message center push, etc., and advise you of approaches to reduce or prevent relevant risks. If necessary, we will take corresponding remedial measures in accordance with the internal security incident emergency plan and report to the relevant competent department in accordance with the regulations.

Information retention period

We will process your personal information for the shortest period of time necessary to achieve the purposes described in this Policy, unless a longer retention period is required by specific laws. We will determine the appropriate retention period based on the volume, nature and sensitivity of the personal information, and when the retention period expires, we will destroy your personal information. If we are unable to destroy the data for technical reasons, we will take appropriate measures to prevent further use of your personal information. Dispute resolution

If you have unresolved questions on privacy or information use and we are unable to provide to you a satisfactory resolution, please contact our third party dispute resolution provider via 0755-83977923 (free of charge).

Statement on policy change

We may update this policy at least once in every year in response to changes in information practices. If we have made any significant changes, we will notify you via email (to the email address specified in your account) or by posting a notice on this website before the changes take effect. We encourage you to periodically visit this page for the latest information about our privacy practices.

If you have any questions about our practices or this policy, please contact us at:

Contact address: No. D505, West Xinda Science Park, Bao 'an District, Shenzhen, China

Email: 75246842@qq.com.